Once you and your naturopathic doctor have decided on the testing that you would like to proceed with, your completed lab testing requisition will be uploaded to your Jane patient portal usually within 24 hours. You will also see in your Jane account that we have preemptively created a lab test invoice for you, which we will bill to your credit card on file once your test results are in (as this is when the lab will bill the clinic). You will then receive a paid receipt that you may be able to bill to your extended health care insurance plan (usually under “naturopathy” or “lab testing”).

If your testing involves a blood sample, we suggest that you book an appointment for the blood collection in advance, so that you can skip the line. You can find your nearest lab locations here, and most offer appointment booking:

DYNACARE

LIFELABS

Please go for testing as soon as you are able, or on the schedule advised by your naturopathic doctor, and be sure to go in a fasted state or at the right time in your menstrual cycle if your ND has guided you to do so.

We will usually receive the lab results a couple days after you go for testing, and will immediately upload them to your Jane patient portal to share with you. At that time please be sure that you are booked in for a follow up appointment with your naturopathic doctor, so that she can thoroughly review the results with you.

If you have any questions please don’t hesitate to contact us 🙂

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